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Travel Insurance Coverage Terms & Conditions
Comprehensive baggage protection for your peace of mind
Baggage Bima is designed to provide financial compensation in case checked-in baggage gets lost, stolen, damaged, or misrouted and becomes irrecoverable. It is a superior add-on compared to other baggage tracking services with broader coverage and easier claim processes.
Easier Payment
Local currency payments for Bangladeshi users
Flexible Reporting
Up to 15 days to report incidents (vs. 24 hours elsewhere)
Broader Coverage
Covers lost, stolen, and damaged baggage
Easy Claim Process
Multiple claim submission channels
Transparency
SMS confirmations and email policy delivery
Local Support
Direct phone support in Bangladesh timezone
Maximum coverage limits and premium pricing
Price per Passenger
BDT 66
Price per Passenger
BDT 299
Important Note: Further details are provided on the Product T&C Document. Please refer to the detailed T&C document for further information regarding coverage, exclusions, and claim documentation.
Per Passenger Subscription: Insurance subscriptions must be made against each passenger per booking only.
Example:
For a round trip booking (DAC > CCU > KUL > DAC) with 3 passengers: Total insurance subscriptions required = 3 (one per passenger)
Coverage Period: One subscription covers the entire trip from the first departure date till the last departure date per passenger, regardless of the number of flights.
Product Model: domestic_baggage_bima
| Benefit | Limit |
|---|---|
| Maximum Benefit per Trip per Passenger | BDT 20,000 |
| Loss per Checked-in Baggage (max 2) | BDT 10,000 |
| Damage per Checked-in Baggage (max 2) | BDT 2,000 |
| Premium per Passenger | BDT 66 |
Product Model: international_baggage_bima
| Benefit | Limit |
|---|---|
| Maximum Benefit per Trip per Passenger | BDT 60,000 |
| Loss per Checked-in Baggage (max 2) | BDT 30,000 |
| Damage per Checked-in Baggage (max 2) | BDT 2,000 |
| Premium per Passenger | BDT 299 |
Flexible Reporting Window: Passengers can report baggage incidents within 15 days of the scheduled trip, providing more flexibility compared to other tracking services that require 24-hour reporting.
Multiple Submission Channels: Claims can be filed through:
Customer Support: For claim assistance and any concerns, users can contact us directly over the phone during Bangladesh timezone hours. Our team can also assist with trip itinerary changes or alteration requests.
Confirmations:
Policy confirmations are sent to mobile phones in SMS format for immediate verification.
Policy Delivery:
Complete policy documents are delivered via email for your records.
Policy Status:
Users can login to the app or web portal anytime to check policy validity and current claim statuses.
Broader Coverage: Unlike other tracking services that cover only "Mishandled" bags by airlines, Baggage Bima provides comprehensive coverage for:
Easier Claim Process: With a broader 15-day reporting window and multiple submission channels, claiming is hassle-free and convenient.
Local Support: Direct phone support in Bangladesh timezone ensures quick resolution of issues without language or timezone barriers.